기본 콘텐츠로 건너뛰기

Comprehensive Solutions for Fixing Laptop Black Screen Issues: Step-by-Step Guide

If you return to your laptop after stepping away for a moment and find that the screen is off, moving the mouse might not bring it back to life. Additionally, pressing the power button might not elicit any response. This issue can occur due to a temporary malfunction or internal device (graphics card, memory, etc.) problems. Before heading to a service center, try these self-troubleshooting steps.


laptop after stepping away


How to Fix a Laptop Screen That Won't Turn On

Forced Shutdown Method

If your laptop is frozen due to a temporary error, forcing a shutdown and rebooting can resolve the issue.

Steps to Force Shutdown

1. Hold down the Shift key on the left side of the keyboard while pressing and holding the power button until the power light turns off. This takes about 10 to 20 seconds.

2. Once the laptop is completely off, press the power button again to turn it back on.


Remove Battery and Use AC Adapter Only

This method involves removing the laptop's battery and trying to power it on with just the AC adapter connected.

Steps to Remove Battery and Power On

1. Turn the laptop over and locate the battery. Remove the battery by unlocking the latches on either side of the battery and sliding it out. Each model may vary, so refer to your laptop's manual if needed.

2. After removing the battery, do not reinsert it. Instead, connect only the AC adapter.

3. Press the power button to turn on the laptop. If the laptop powers on, you can shut it down properly, reinsert the battery, and turn it on again.


Soft RTC Reset Method

Recent laptops use an internal battery and lack an emergency battery cutoff hole, so a Soft RTC Reset is needed. This method is similar to removing the CMOS battery.

Definition of Soft Reset

A soft reset has the effect of resetting the device by removing the RTC battery or the main battery. If a soft reset does not work or is not possible, professional technician assistance is required.

Applicable Models

  • Supported on Intel platforms only (not supported on Qualcomm or AMD platforms)
  • Applicable to laptops released from 2016 to present

Soft Reset for Models Released After 2023 (13th Gen CPU)

1. Force shutdown the laptop and disconnect the power adapter.

2. Press and hold [Fn] + [F1] + [Left Arrow Key (◀)] simultaneously while pressing the [Power Button]. (Simulates battery removal and reinsertion)

3. If the soft reset is executed successfully, the activity light will blink red five times and then turn off.

4. Connect the power adapter to the laptop.

5. Press the power button to turn on the laptop. The LED may blink blue for about 1 to 3 minutes until the screen turns on. Do not force shutdown during this time.


softRTC


Soft RTC Reset for Models Released Between 2016 and 2022

1. Force shutdown the laptop and disconnect the power adapter.

2. Ensure the activity light is off (if it is on, press and hold the power button to turn it off).

3. Press and hold [Fn] + [F1] + [Right Arrow Key (▶)] simultaneously while pressing the [Power Button].

4. If the soft reset is executed successfully, the activity light will blink red five times and then turn off.

5. Connect the power adapter to the laptop.

6. Press the power button to turn on the laptop. The LED may blink blue for about 1 to 3 minutes until the screen turns on. Do not force shutdown during this time.

If these methods do not resolve the issue, seek assistance from a professional technician. We hope these steps help resolve the screen issue with your laptop.



라벨:
위치: PRRV+3X 미국 캘리포니아 롱비치

댓글

댓글 쓰기

이 블로그의 인기 게시물

Why is Bluetooth Not Finding Devices? Causes and Solutions for Windows 10 Bluetooth Issues

There are times when your laptop cannot detect your Bluetooth earbuds, making it impossible to connect the device. This issue can be particularly frustrating if your earbuds connect just fine to your phone but are not found by your laptop or computer. If you used the earbuds a long time ago and are now trying to reconnect them, here’s how you can troubleshoot and resolve this problem. Causes for Windows 10 Bluetooth Device Not Being Found The cause of Bluetooth devices not being found on Windows 10 is often due to Windows not being updated. The reason Windows isn't updating is usually because the operating system isn't a genuine copy. If Windows isn't genuine, the automatic update feature doesn't work. When you turn on Bluetooth, the following can occur. Even though Bluetooth is turned on, it keeps asking you to turn it on and says it can't connect. Solution for Windows 10 Bluetooth Device Not Being Found ✅ Manually Reinstalling Bluetooth Drivers In this case, you n...
댓글 쓰기
자세한 내용 보기

Ultimate Solution for Bluetooth Issues on Windows 10

This is the final solution when Bluetooth on Windows 10 does not connect, or when Bluetooth is activated (shown in blue) but wireless devices like earphones or speakers cannot connect and just keep scanning. For those who are somewhat familiar with computers, they may have installed various Bluetooth drivers from the internet but still face issues. This solution is for them. In my experience repairing customers' computers, I have observed this issue occurring in Windows 10 versions 21H2 and earlier. The cause seems to be a system conflict between the Bluetooth version and Windows 10 version 21H2. Even after correctly searching for and installing the Bluetooth driver, scanning for Bluetooth devices does not show the device names and the connection fails. A computer with a Bluetooth error icon and unconnected wireless devices. The solution is to manually update Windows 10. The fix is simple: update to the final version 22H2 of Windows 10. If no program has been used to forcefully di...
댓글 쓰기
자세한 내용 보기

The Dilemma of Profit vs. Customer Benefit in PC Sales and Repair

Should My Profit Come First or the Customer's Benefit? As a PC Technician and Sales Representative, this dilemma is ever-present. I am both an engineer who repairs PCs and a salesperson who sells new products and components. When my technical skills are needed, I provide the service, and simultaneously, I also sell new products. This is how most PC technicians operate. The question that always arises is: Should my profit come first, or should the customer's benefit be the priority? This is a common dilemma for salespeople in any field. Of course, there are salespeople whose primary goal is to maximize their own profits. For top salespeople, this is often considered a necessary trait. However, is it truly the best choice to prioritize my profit and my company's profit over the customer's needs? The customer's options are not A, B, or C.  They are limited to the choices presented by the PC Technician and Sales Representative. If a 5-year-old PC breaks down, is it bett...
댓글 쓰기
자세한 내용 보기